Rescue Services

Please see our dedicated, species specific advice pages for more information

The map above shows you where WRAS’s Casualty Centre is located on the A22 between Hailsham and Uckfield. The best way to find our centre is by using Google Maps as a Sat Nav. This is more accurate than entering our postcode into a satnav.

There are also other useful contacts like the Badger Trust, Bat Conservation Trust and Fox Project who can also help with advice and information. These additional contacts are independent of WRAS.

WRAS's is not a large charity and relies on the good will of its staff and volunteers to operate out of hours. If you call after 9pm or before 8am it is possible you will be waking up someone who has been working all day. In order to prevent burn-out and exhaustion please only call if it is an emergency as described below.

If you just need general advice or are unsure whether something is an emergency check out the advice pages on our website.

If you have found a wildlife casualty which is safe to handle like a garden bird, gull, crow, small bird of prey, duck, hedgehog, rabbit or similar then please place them into a secure container. If in need of urgent veterinary attention please contact the nearest out of hours emergency vets - see the map above.

If you have found a species like a fox, badger, gannet, swan, larger birds of prey like Buzzards, please contact WRAS's rescue line on 0300-10-26-999, leaving details of the incident on the answerphone. This will be forward to the on-call rescue co-ordinator who will call you back as soon as they are able to.

If you have come across a road casualty deer please contact Sussex Police on 999 if a road hazard or 101 if not, they will arrange for a deer warden to attend and assess the situation. 

As our organization grows, we have encountered challenges in managing the increasing number of inquiries regarding casualty updates. In 2024, we handled over 6600 casualties and we struggling to keep up with the surge in requests. This has led to significant time and financial burdens, impacting our ability to respond to rescue calls and care for the sick and injured wildlife already in our care.

To simplify the process, we have introduced a text messaging service. By texting "UPDATE" to 60777 followed by your casualty reference number, name, species and postcode, you can express your interest in receiving an update on the casualty you have helped. You can also fill in the form below.

Although responses will not be immediate, our team will dedicate time each month to text people who have requested updates, except during the busy season from May to August, where delays may be prolonged. It is crucial to recognize that we are a small charity striving to minimize costs, and each update request requires time, funding, and resources to process. With nearly 6000 casualties handled last year, the workload is substantial. Casualties already in care or in need of rescue must take priority over providing updates.

Please be patient with us, and we will get back to you as soon as we are able to. Updates can take several weeks.